Versand

We ship worldwide from Guangzhou, Guangdong Province, China.

Processing Time

• Regular orders ship within 48 hours.
• Customized orders (engraving or custom design) take 3–7 business days before dispatch.

Delivery

• Standard worldwide delivery: 5–7 business days.

Tracking

Tracking information is provided when available. Delivery times are estimates and may vary due to customs clearance or local courier conditions.

Quality Issues

If your item has a confirmed quality issue, contact support@rochime.com within 30 days of delivery. See our Refund Policy for full conditions.